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Free Shipping Within Australia

Policy

Shipment

  • Your Item will be shipped within 1 business day of receiving full cleared payment on weekdays. We operate form Melbourne metro which help us to deliver items within 2 to 7 business days depending on customer location.
  • Buyer have the full responsibility to provide us the correct address at the time of checkout. We are not responsible for any wrong or incomplete address postage.
  • For express post buyer the cut off time is 11:30 AM to be posted on the same day. We are not offering any pick up option at this stage.
  • Please understand for the purpose of delivery, some Original Packaging may be removed with Standard Delivery Services. If the package is required, please leave a message.

Exchange/Return

  • We offer 30 days money back warranty. This means that if for any reason you should wish to return a product(s) bought from us, you are totally free to do so. Provided that return meet the following conditions, we will give you a refund / exchange.
  1. Item(s) are returned within 30 days.
  2. Item(s) are returned in brand new and resalable condition with original packaging,
    and seal must not be tampered (We are unable to process refund / exchange / change of mind if seal has been tampered and/or opened).
  3. Your refund will be issued after the product is returned. The shipping cost of the return will be borne by the buyer (payment on receipt is not supported).
  4. Although shipping is listed as ‘Free Postage’, we have to pay the postage of all sent items. Therefore, if a customer changes their mind, purchases the wrong case by mistake or provides the wrong address, it is the customer who has to cover the shipping postage for a refund or an exchange.
  5. If the product you are returning was purchased using a discount or promotion, you will be refunded the amount you paid after all discounts.
  6. We do not provide exchanges for products, but you may return unwanted products for a refund and place a new order for the product you would like.
  7. Please note that depending on the quantity of the items of the customer’s order, they may be charged with a restocking fee which is 25% (or more) of the original orders value.  Restocking fees will not be charged for low quantity orders (e.g. less than 3 items).
  8. For your security, the refund will be issued via the original payment method and to the original account you used when placing the order. The refund may take 5 to 10 business days to be processed and sent, depending on the payment method and bank.
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